Voice/Data Communications Engineer III
Responsibilities
• Support the delivery, incorporation, and adding of new AV/VTC equipment as well as providing installation services that conform to established and approved AV/VTC designs and plans
• Provide consistent and complete follow-up on any program issue pertaining to the ordering/procurement, configuration, installation and support for new AV/VTC equipment
• Manage any customer issues pertaining to the coordinating, service delivery and support
• Lead the team providing AV/VTC hardware to an IT enterprise with a DoD-focused customer base
• Work collaboratively with the Government to identify the specific requirements of each AV/VTC installation requirement which may include scoping requirements such as Rough Order of Magnitudes/Quotes that breaks down the specific required hardware and labor needs, installation schedule and work statement
• Support the team to ensure preparation of relevant documentation for AV/VTC installation and deployment projects
• Ensure equipment is installed to meet all installation SLAs to include mandated security requirements
• Provide prompt and accurate internal reporting of customer expectations and issues, program timing and any information vital to the reputation, service and satisfaction of our customers
Required Qualifications
- TS Clearance
- BA/BS Degree
- 10-15 Years Experience
- Certification - Security+